Costs:

£189 – £249 plus VAT per delegate (depending on programme structure and delegate numbers).

 

Client feedback:

“I found the training went really well and we received lots of positive feedback. I feel it has motivated the team and given us more confidence when chasing the outstanding debt.

I’m really pleased with how often customers are now paying over the phone just by asking the right questions”

Head of Income & Banking, West Sussex County Council.

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